Business Management

Day after day businesses activities become more and more complex and complicated, requiring different skills and experienced team committed to accomplish them.

A lack of communication and coordination within working groups often leads to serious inefficiencies that can both negatively affect the customer’s satisfaction and create conflicts and disagreement in the working environment.

To guarantee the best team performance and achieving goals you need a CRM software must be able to:

Setting up business workflow

Steps splitting business processes, assigning each step a deadline and a responsible

Ensuring real time updated information to monitoring process progress

Notify delays and inefficiencies

The powerful “MagicCrm” BPM engine allow you to properly manage and monitor each process perspective and is useful for both small organizations or big ones.

Investing in customer’s loyalty and at the same time optimizing costs and time requires a perfect post-sales organization.

MagicCrm offers a powerful, flexible and absolutely intuitive service management environment.

All you need for really manage a professional service team able to meet all customers need

Selling is really hard. Customer acquiring more and more expensive than maintaining

An high level Customer help desk service is essential and vital for Customer retention

Thanks to his powerful help desk module, MagicCrm helps you to simply manage support tickets, assigning them to the right specialist, monitoring step by step escalation and ensuring SLA respect.

Selling is really hard. Customer acquiring more and more expensive than maintaining

An high level Customer help desk service is essential and vital for Customer retention

Thanks to his powerful help desk module, MagicCrm helps you to simply manage support tickets, assigning them to the right specialist, monitoring step by step escalation and ensuring SLA respect.

Not customers only!

Effective supplier relationship management is important as well as customers ones.

It drives to a cost reduction and boosts productivity.

MagicCrm is not just CRM software. It is a full-fledged “Enterprise Relationship Management” software.

Only one device to whole manage your procurements.